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Homepage / Frequently Asked Questions
How do I order?
Are your items authentic?
How can I pay? Is it safe to use my credit card?
How long will it take to receive my order?
How much is the shipping cost?
Do you ship internationally? What courier services do you employ?
Will I be charged custom or duty taxes for my order?
Do you ship to an address other than the billing address?
I had a problem paying with Credit Card, what should I do?
Do you sell wholesale OR bulk quantities?
What is your refund policy?
What is your Privacy Policy?
Is my order secure?
What type of warranty coverage does the site provide?
How do I order?
If this is your first time buying something, or if you're sending a gift to a friend, you'll want to place items in your shopping cart and proceed to checkout through our order form.
Are your items authentic?
The products that we sell are top grade replicas, and are 99% similar to the original models. We guarantee that they are brand new and are made out of only top grade genuine leather and other materials.
How can I pay? Is it safe to use my credit card?
All prices in our store are listed in US dollars. You may pay with a Visa or MasterCard through a secure server with an encrypted connection. We do not accept checks or money orders. For other payment options, feel free to email us at the contact us page.
How long will it take to receive my order?
Normal delivery times are 2 to 3 weeks depending on your location.
How much is the shipping cost?
We currently offer express shipping rates at hard to beat prices. Different rates apply for different countries, do feel free to contact us for further details.
Do you ship internationally? What courier services do you employ?
Yes. We offer worldwide shipping with express delivery. The courier service that we utilize has guaranteed delivery via SPEEDPOST or EMS EXPRESS to all customers in the US and all other international locations.
Will I be charged custom or duty taxes for my order?
We declare all items as gifts of a low value and hence it is rare for the customer to be charged customs or duty taxes.
Do you ship to an address other than the billing address?
Yes we can accommodate your shipping requests, simply drop us an email on your requirements.
I had a problem paying with Credit Card, what should I do?
This happens quite often and is not a big problem. Please contact us through the Contact Us page and inform us that you may have encountered a problem. Please make sure to include your email address as well as order ID so that a customer service agent can reach you with further assistance.
Do you sell wholesale OR bulk quantities?
We can offer additional discounts on bulk orders of 12 or more items; the discount is specific to each wholesale order. Please contact us to inquire about wholesale pricing!
What is your refund policy?
All products sold through this website are covered by our warranty and return policies. The quality of the product you will receive is guaranteed to be the best in its class, and we absolutely guarantee this. Please refer to our site’s detailed refund policy for further details.
What is your Privacy Policy?
We are committed to protecting your privacy and encourage you to periodically review this page to be informed of how we protect the information you disclose to us.
We will never disclose your information, all information kept 100% confidential. We do not store credit card details, nor will we sell your information to a third party.
Please refer to our site’s detailed privacy policy for further details.
Is my order secure?
When placing an order, our site uses an encrypted channel and server authentication, so that all such information is transmitted through a secured server connection.
Before your order is processed online, your browser will make a confirmed identification that the transmission of all data is being made between your computer and with our site.
All information captured or entered on our site is strictly confidential and hack proof.
What type of warranty coverage does the site provide?
All products sold through this website are covered by our warranty and return policies. The quality of the product you will receive is guaranteed to be the best in its class, and we absolutely guarantee this. We ship to anywhere in the world and guarantee 100% deliverability. Please refer to our site’s detailed warranty policy for further information.
